ticketmaster problem with payment

All of Australia. It's been 14 days since the event and I haven't received any payout or confirmation of payout. Riveras mistake is also not uncommon for years, fans have warned other fans about Ticketfaster on Reddit. This will surely increase the credibility of your complaint. Today marks 1 month. Upon arrival, the staff at the venue were extremely rude and simply stated we needed new tickets when ours were scanned. I learned a valuable lesson I will never use them again. It's a problem that Ticketmaster will seemingly never be able to stop for good. Once . So, I decided to sell the tickets via their website. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). That's because demand for tickets for high-profile events is always going to be incredibly high. It's incredibly unprofessional. Scroll up to find your ticket. Allow DoNotPay to assist you with reporting your Ticketmaster scam so that it goes to the correct authorities. To check on the status of your posted tickets, go to your Listings page. For more information, please see our No because I sold tickets for an event on 8/26 and still havent gotten paid either. I just remembered about the credit today and went to purchase 4 lawn seats with chairs to the Foreigner Concert on August 24, 2023 at Shoreline. It's like the scorpion and fox. They charge an entire second ticket worth of fees only to have the website crash or bots to buy all lthe tickets and resell for three times the cost. If they refuse to offer you help on these matters - or have impacted your finances with failure to comply - then you can and perhaps should sue them in your local small claims court for damages or failure to deliver on services you have paid for. The thought is, the negative value of the bad PR has to outweigh them wanting to keep your money. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. I got an email confirmation that my tickets were sold that morning (8/29). Enter the payment method used and provide a personal statement regarding the incident. This complaint was posted by a verified customer. We went to the box not understanding why we needed new tickets. Learn How to Avoid Fake Ticketmaster eTickets Easily and Effectively. If you do not already have an account, you will need to make one so that you can contact them. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. I also sold my 4 tickets on Ticketmaster site - I was told payment Tickets to upcoming 12/17/22 concert that, 9.4.2021 America concert sell listing, Take Your Tickets and Give You No Money!, Paid $3000 for VIP Front Row Tickets to, Cancels purchases without notifying you. Just log into your account on our website to access your tickets. It's all over social media. Phone number and email are useless. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Get tickets in 3 simple steps: This is a technical issue. "This will ensure an optimal shopping experience. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Royal czech ballet , kiri te kanawa theatre 26.11.2022. Sit back and relax while we do the work. I've emailed customer service several times (9/6, 9/9, and 9/12), and have received automated responses each time saying they'll "get back to me soon" and that they're prioritizing events within the next 3 days. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. I purchased 2 Pink tickets for Fenway park on July 31,2023. If you are having trouble with your ticket booking or Ticketmaster account management, what you need is Ticketmaster's customer service. Server is up. #1: Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Contacted twice since, and received the same response. If you want to graph this, you have to pay 4 dollars for a ticket. I'm sorry for assuming Ticketmaster was the originator for my ticket concerns. 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They did not deliver my tickets. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. The artist didnt benefit from any of this! A spokesperson for Swift did not respond to a request for comment. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. Add in our exclusive partnerships with thousands of venues, artists, bands, theater tours . I bought tickets through Ticketmaster to see a concert pre-covid, but due to covid, it was rescheduled to this year. I have a friend that also sold his ticket, but he got paid out already.. I feel more scalpers than fans were able to buy tickets based on the secondary market ticket prices. An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Strong ability . They had to sell Olivia and Twice at the same date pic.twitter.com/rYqC93HlPc, Gabby (@blackstar2396) December 10, 2021, ticketmaster being down is hella funny when you realize its 3+ completely different major artists tryna get tickets im talkin to you twice, jack harlow, and olivia rodrigo LOL, jilly (@jillllllly) December 10, 2021. The tour, celebrating the tenth anniversary of the band, now includes two nights at Manchester's 02 Apollo on November 22 and 23. Ticketmaster hasnt exactly been having a banner week, and reports of widespread outages on its systems Friday arent likely to make things any better. Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, London MSG Sphere Project Temporarily Put On Hold, Surging Ticket Prices Continue to Fuel Record Live Nation Earnings, Event Ticketing Resources For Secondary and Primary, Ticketmaster System Outage Threatens Ability to Purchase, Use or Transfer Tickets, postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, Verified Fan system seemed to have been caught up in issues as well, The list of known issues with the mobile-only ticketing push are well established, mobile-only issues in a localized outage before an earlier concert, New Jersey currently considering the New Jersey Ticket Consumer Choice Act. I had to cancel my tickets - ticketmaster resold them! And that's it! Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. Personal phone service not available. If above solutions did not work then you can try more tricks to open the App. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Our Network. the number to call was busy the entire time. Then crickets. Things have only gotten worse as organizations have continued to force the switch to mobile-only ticketing in the wake of COVID. Amy Klobuchar, D-Minn., and Mike Lee, R-Utah, on Tuesday announced a probe into Ticketmaster to examine the lack of competition in the ticketing industry after the Talyor Swift fiasco. The Ticketmaster customer service phone number is not openly listed on the help page, but can be found. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. It's not right. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. December 10, 2021 I want to make sure that the graph is not accurate. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. I have tried and tried. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. My son cried when he got home! Ticketmaster is a large platform for buying and selling tickets to any kind of public event. ", Chris Smith said: "Just wasted over an hour trying to buy tickets online. Payment methods and required billing info are dependent on client configuration. Thanks in advance! I am having this same exact issue, almost verbetim! The seats were for section 101 B seats 6-11. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. Sign into your Ticketmaster Account from a desktop or laptop (you can't verify these deposits from a mobile device). I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. I can only access them the day of the concert !? The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. Desired outcome: You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Some fans reported that the queue had been temporarily paused, causing uncertainty as to if and when theyd ever obtain tickets, Ticketmaster and Live Nation did not respond to requests for comment. Submit a complaint and get your issue resolved. The event was about to start! Now, it doesn't matter what I do. Wait for them to contact you for the next steps. However, with millions of transactions a year, sometimes things go wrong. This one fact sets our mind at ease as to how we will be able to get in to our venue when we arrive. Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. Claim it and get a lot of features. They refuse to deposit the two small amounts. Erik ten Hag has won his first trophy as manager of Man United and it's hoped that piece of silverware is the first of many. Ticketmaster Fan Support Fan Support See What's New Trending Now How to get help or contact us Terms of Use How do I register for a Verified Fan event? The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. Those who werent selected quickly lamented how they did not get a code. Refund or ability to transfer suite service to my daughter. Desired outcome: This review was chosen algorithmically as the most valued customer feedback. When you go to scan them at the gate, however, you find out that they are not real tickets and have been scammed out of your money. This service is usually provided by your ISP. Privacy Policy. Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. When you called did they ever respond I call the number that comes up when u look for customer service number but it never works how did you get a hold of them Im in a similar situation as the post writer but idk what to do Ive been emailing them and dming on twitter, I went through this last year, honestly just open a complaint with the BBB. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. OpenDNS or Google Public DNS are both excellent and free public DNS services. I hate being a karen but wtf. If your tickets are eligible for Forward, you will see a Forward button within your order in your Ticketmaster Account on Ticketmaster.com.au (using a web browser on your device) or via the Ticketmaster App. Gift Cards Group Bookings Help. Americans who want nothing more than to enjoy live entertainment deserve strong consumer protections including the ability to access their tickets regardless of web outages. Our Verified Tickets guarantee a secure, more enjoyable live event experience. and our No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Ticketmaster can be contacted through several channels. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. I paid over $700 for two tickets and I cant even hold them in my hand. This is what we do best. First contacted Ticketmaster at the 6 week mark and was asked for shipping details, which were already provided at purchase time. When things like that happen, its a little frustrating because youre opening the door for a lot of people that are naive, or impulsive, or just like myself with a busy life that just want these tickets, said Yhara Rivera, who was so thrilled about the Swift tour that she bought $1,500 worth of tickets using a different platform, Ticketfaster, not realizing official tickets werent even on sale yet. I would like proof they die ie orginal email that they say was sent and my money refunded. 1 month and no payment is absolutely ridiculous. These answers can be found at Ticketmaster Fan Support. Our call center is open daily from 8 am to 10 pm (Central Time). Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. Terrible system I will never buy tickets through Ticketmaster again. So thankful! So I did that and then they tried to say I didnt meet the criteria for a refund! I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Your transaction was unsuccessful. See Answer. The blue bar displays the response time, which is better when smaller. This complaint is from last year, but since ticketmaster is in the lime light, I will mention it, We purchased two tickets to the Garth Brooks concert for August 2021 in Nashville Nissan stadium, 10 minutes before the concert started a hellacious storm rolled in, lightning, thunder, it poured for at least an hour, everyone was gathered up in the stadium To whom this letter concern, About this app.

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