As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. You need to speak to the Amtrak customer Relations department. Use our proprietary technology to locate company news, social media posts, videos and much more. 1 Massachusetts Ave., NW, Washington, DC 20001. Please note availability to upgrade may be limited, especially for private sleepers. . After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. He should not have made an announcement to be prepared that he was going through the rooms to make the beds up, if he was going to choose which ones he was going to make up. Yes, Amtrak passengers 15 years of age or older must present acceptable Identification (ID) when purchasing tickets, checking baggage, sending Amtrak Express shipments, and onboard trains when paying fares or if otherwise requested. (312) 542-8381. metraboard@metrarr.com. I am a regular traveler between Ventura County and San Diego County. Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. His remark to us was I will get to you when I get to you. The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. [ Rail service in Alaska is operated by the Alaska . The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Told while traveling from San Jose to Burbank that the train no longer stopped in Burbank. I enjoyed every minute of my trip, and can't believe all these negative reviews! I'm being charged on my debit card for dinning charges 3 months after my trip and all they have is an automated phone service that can't help you . If you need further information regarding documents required for rail travel, pleasecall usand speak with our Rail Vacation Specialists today. Out-of-region and international . USA. Shortcut: N/A - Edit. I plan to travel Amtrak again in the future. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! In a panic, his mom called me to ask what she should do because she had to be at work in LA. The roomette was neat and clean and comfortable. Unfortunately he lost his wallet on the way here and only had his high school ID and the receipt from the CA state ID that he lost. Amtrak Business Office at 400 W 31st St, New York, NY 10001. The last two years I've been taking Amtrak from Indiana to Wisconsin. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . Take care. You can upgrade your coach accommodationsto business class on the regional trains, or toa privatesleeper on thelong-distancetrains. Then, if it cannot be resolved, I will entertain legal assistance. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. This office is the major Amtrak Philadelphia, PA area location. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. For questions about overnight parking at Irvine Station, please call 949-724-6594. https://www.instagram.com/AmtrakVacations, https://www.pinterest.com/amtrakvacations/. It is gross - please Mr. Boardman could Amtrak please clean the cars? 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details Contact Amtrak with questions about your reservation or feedback about your rail trip. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. Email completed form and supporting documentation to: MedicalServices@amtrak.com, fax to 215-349-4401, or mail to Amtrak Medical Services, 2955 Market St., 30th St. Station, Box 67, Philadelphia PA 19104. This website is using a security service to protect itself from online attacks. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. The train was very crowded, so she found a seat for my husband in the club car and then went in search of handicapped seating for us. Phone number to dial 877-444-4773. Reviews . My name is Timothy Ceballos. Amtrak is partly owned by the United States government and was formed by the consolidation of several privately owned train companies. Norfolk Amtrak Station Main Phone Number: 757-446-9252. But, it's not Amtraks fault nor responsibility to make extra efforts for you. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My phone number is [protected] Amtrak Business Office is located at 400 W 31st St in New York, New York 10001. Turkish Airlines Ho Chi Minh City Contact Information; Ho Chi Minh City Ticket Sales Office Floor 8, AB Tower 76A Le Lai Street, District 1 Ho Chi Minh City Vietnam Tel: +84 28 3520 8989 Email: sgnsales@thy.com Working hours: 8:30 am - 5:30 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Sincerely,Michael Bondbonded1@hotmail.com. Rating 2.1 See Also: Phone Number Preview / Show details They are NOT handicapped or service dog friendly! This complaint was posted by a verified customer. Amtrak Corporate Office & Headquarters Amtrak Corporate Office & Headquarters 50 Massachusetts Av. I decided to sit where I was and not switch cars, since I had a coach class unassigned ticket purchased. He is an excellent ambassador for Amtrak. All rights reserved. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. Customer Number 877-444-4773 - by the Numbers. The intermediate stops are ridiculously close - 5 to 10 minutes from each other but add very much to the overall trip time. Write A Review; Edit; 1723 . Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . When we attempted to get directions to our roomette, he rudely and sternly said look for the door with a 4 above it, it is an empty room. Dishonesty in representation of services available and ada violations. Q: What are the coordinates of the Amtrak Headquarters? Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. You can find contact details for Amtrak above. World's Best for Corporate Office Info . My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. Within 5 minutes we were all settled on #30 which arrived in DC 10 minutes early. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). Rating 2.1. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States. World's Best for Corporate Office Info. 170+ years of innovation. Amenities Parking Structure. Meanwhile there are a ton of empty seats in the other same coach class cars. . See two oceans, cross the Rockies, and all the land in-between with one of these North American adventures. Book travel, check train status, access your eTicket and more through the Amtrak app. Reserved a bedroom. Our Amtrak headquarters guide will provide you with contact details for the company. Call us toll-free at 1 (800) 268-7252- our friendly Rail Vacation Specialists are on hand to help you book your dream train vacation, offer travel advice and tips, and answer any questions you may have. Customer Service Number: 1-800-872-7245. A: Latitude: 38.8981176, Longitude: -77.0095301 Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Please reverse. Helpful Phone Numbers and Links Amtrak. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. Amtrak Contact Info: Phone number: (202) 906-3000 Website: www.amtrak.com What does Amtrak do? Philadelphia Field Office 30th Street Station, 2N-290 Philadelphia, PA 19104 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Performance & security by Cloudflare. The login page will open in a new tab. 0800 047 4766; Colombia. We just want you to have a good trip." He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. You can reach customer service at 1-800-872-7245. It is of no excuse! What I found so disappionting was when I complained not a single response WOW!!!!!! Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Want to download our brochures or maps? 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