silestone suede problems

I purchased a silestone countertop several years ago from Home Depot and have been trying to get my problem fixed on and off since then. The Silestone certified installer did an outstanding job. This makes it very durable and scratch resistant In March of 2016, we woke up one day and noticed a big crack stretching from the edge of the countertop inwards. Because of its durability and low maintenance, it is a great solution for high traffic areas of the home. The cabinet salesperson contacted their local Silestone installer to call me so they could measure and cut the stone, they never called me even after several phone calls from the cabinet store. Get free shipping on qualified Silestone Countertops products or Buy Online Pick Up in Store today in the Kitchen Department. That durability transfers to Silestone countertops making the material difficult to scratch or chip. They directed me to Mr. Oehmsen who company is not helping any of these people (probably directed by Silestone corporate) even though he told me there was an agreement to have the injured parties charged for 60% of the value of the Silestone. Known for its durability and non-porous structure, the material is hard and more resistant to scratches, stains, bacteria, and viruses than other countertop surfaces. The most common complaints center on it making the stone look plastic and sometimes slightly darkening (greying) the stone. Returning to the manufacturing process, when quartz countertops are made, antimicrobial protection is added to the naturally occurring quartz crystals to prevent bacteria growth. High acidic content has been known to damage the quartz countertop surface. Hi Rosie. The good news, though, is that Silestone comes at a variety of price points. In addition, sinks and backsplashes cost extra. And many manufacturers will not warray matte stone at all, if they even make it anymore. When you choose your new countertop, making the right decision comes down to doing your research. I guess a crack in an expensive counter top stone is normal after 20 months? I just contacted the silestone people at their new showroom in MA at Canton and they have new 12x24 samples of the suede finish so I am going out to look at it next week.in pics the Lagoon with the suede finish looks very marble like. No matter the size of the kitchen, there is a Silestone surface for you. Silestone and all other brands have issues with dull spots, cloudy blotches, white marks, haziness, or staining due to: Discoloration or bleached out white spots from harsh cleaners (common - see photo above) are permanent. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. We have never received any monies from Mr. Evatt to our firm, nor do we show we ever fabricated Mr. Evatt's previous Silestone work. on it and left overnight. Disappointed is not a strong enough word for my feelings. Thanks :). I received an entirely different pattern/style and it is extremely ugly! I guess I was a Silestone customerdon't really know for sure anymore. commercial kitchens. Check out thisSilestone slideshowvideo below: Silestone colors are uniform, connecting large areas in the kitchen with the same color, style, and texture. Required fields are marked *. I am looking to sue them either in small claims court or gather enough folks to start a class action suit. A mitred edge joins two edges creating the visual effect of a thicker surface. Silestone reviews & complaints 19 complaints 5 resolved 14 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "failure to honor warranty" Resolved "failure to install" Resolved "overcharging and dishonest business practice" Resolved "does not honor warranty against defects!" This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. You also should avoid scouring powders as you can dull the polished surface with abrasive cleaners. Polished It's the original Silestone polished quartz surface. Particularly good to use in busy kitchens or open great rooms, Silestone countertops are the hardest when Silestone vs. granite is compared. Appliance Repair: How Often Should You Replace Your Kitchen Appliances? Allow the cleaning product to sit for 10 minutes before wiping away. While the countertops have their perks, they also have their flaws. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. My wife loves the look. Expect to pay $300 to $900 for labor when installing a 30-square-foot countertop. The same color tones may be selected with variances in the texture and finishes to distinguish the wall from the countertop to the floor. She's loved it for years and it looked great. We were never given any warranty information on the product. Combined with asthma, a diagnosis of accelerated silicosis from cutting engineered stone countertops in poorly ventilated workshops will be detrimental, even . I totally disagree after having spent a LOT of money on Silestone tops. The volcano texture rustic yet smooth to the feel and appearance. No matter your color preference there is an extensive and growing color library available for perusal during the kitchen design process. The counter was installed in May, 2021. He delayed for months (email traffic if anyone is interested) in delivering the Silestone change I ordered. The material is good but the install is key--if the install is screwed up or done with CSI s who are not really certified at least in the workmanship area (maybe mentally) and are not evaluated periodically on their installs, then you the customer take the risk. Highly hygienic. Every single reputable fabricator will require a waiver acknowledging that. I am not looking at textural finish or little pockets of texture. As a result, Silestone comes in many colors, patterns, and arrangements. This will surely increase the credibility of your complaint. I contacted Lowes's they sent out an inspector who says this is the 2nd one in 1 week that he was called to and wondered if it was manufacture defect. Well after three weeks I"m still waiting for a phone call back from Mr. Oehmsen who actually is a nice guy and seemed to want this resolved. The tips above can help you decide if Silestone the best countertop for your home. I honestly would NEVER recommend Silestone for anyone. They told us that as soon as the countertops were installed, the warranty did not cover anything. It is recommended that a pot-holder, coaster, or trivet be used in between the hot pots or pans and the Silestone countertop. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). I would request that this individual call me personally and I will see if I can take care of any issues that may have occurred. Silestone Helix Counter top was installed in February of 2019. The silestone countertops were installed by counter fit on 3/28/2016. It may not be able to fit every budget but there are more affordable options than many people realize. Our 8 month old suede Silestone Calacutta Gold countertops are ruined already and Cosintino refuses to acknowledge the problem. It is possible, however, to permanently damage a Silestone surface. Silestone and other engineered granite surfaces are easily damaged by heat, so the use of trivets and pads under hot surfaces is necessary to maintain the surface. // Leaf Group. I know that Adams Homes won't use Silestone..had a discussion with my builder here in AL. Once Mr. Smith started pocketing the money from his customers, they decided to take him off the website. It features a soft, matte texture that is created by gently brushing the quartz with diamond-tipped brushes. Funny how some of you so-called pros call it "Matt" finish. I called Torbergs and they called Stilestones and both representatives came out, took pictures and agreed: The resin acts to seal the surface to a degree unattainable with wood, natural stone or even laminates over time. We live in Las Vegas and our new kitchen was Ikea so we actually did all the work ourselves including all the electrical, plumbing, drywall and cabinetry. 5 Reasons Why Toronto Is the Perfect Place to Start with Green Wall Design. Before its time to install your Silestone countertops, a specialist needs to inspect your cabinets. Silestone countertops are vulnerable to having visible seams. Aesthetically, both granite and quartz are nice to look out. Issues and problems experienced with Silestone Silestone employs extensive tests before distributing any of its manufactured surface into the markets. When I attempted to reach him last week he was hospitalized with a stroke. I was happy with the pattern. Feel free to contact. I told them of my difficulties and they told me they had my style in stock. Making all active kitchen surfaces from the same durable and easy to maintain surface, will keep cleaning and tidying up simple. The straight beveled edge is square with slanted top edge. I wanted to comment on the complaints here. Daily use and wear will not scratch Silestone. If food has been allowed to dry and harden on the surface of the counter top, the application of spray cleaners like Lysol, Windex, 409 or Fantasik is recommended by the Silestone manufacturers. on 3/4/2016. For a luxury material, Silestone is widely available to the public. This spot of the counter top is in what we refer to as "no mans land" meaning the only thing you place in the corner were the crack is located is a picture or napkin basket. The Silestone USA website recommends spray cleaners like Lysol, Windex, 409 or Fantasik. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. Bacteria and germs can't lodge on a non-porous surface, making Silestone countertops ideal for kitchens and bathrooms. A drop test- to examine the effects of a heavy impact 2. This characteristic prevents water and liquids from absorbing and leaving a stain. All roads lead to Rome and same local person at the end says NOOOOOOOOOOO. Silestone, on the other hand, is not porous. After discussing different installation options, we chose to use lowes installer which was counter fit (sacramento ca.). Wipe clean with a cloth and non-abrasive cleaning agent often. Soapstone is just so soft and anything will scratch or engrave it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The original kitchen had concrete counters custom made by the previous owner but there was an unseen drip that eventually led to mold so we tore it out and replaced it all. Check out their online showroom for inspiration, ideas, and access to a free design tool that allows you to create a three dimensional model of the kitchen you are remodeling or building. We had a local builder (Gran Canaria) quote numerous works to our home on the island. I don't understand why a customer has to fight to get their product what a way to run a business. But you do need to wipe often, especially with spills and stains. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. This benefits you because it makes Silestone low-maintenance when you compare it to granite, for example. They sent a copy of their warranty which is worthless! No pressure, but your kitchen countertops are a big deal. No stains at all. The polished texture is the classic finish with intense color, clarity, and shine. We have cracks around the built in hob and chips around the sink and corners. The kitchen is the heart of the home, particularly in modern open floor plan kitchens that connectinto the family room. Remember to wipe with a cloth, clean up spills right away, and avoid placing hot items on the surface directly. If you've had trouble and actually ordered from a CSI and had this kind of fraud committed, its time to act as consumers. Silestone vs. granite cost is similar. CLARIFICATION: When is a customer not a customer..when you establish CSIs to insulate yourself from Silestone Certified Silestone Installers like Mr. Smith. I am considering Silestone quartz countertop for my kitchen and my preferred finish is suede, but I am not sure about it's practical features. Home Depot told me that there were "issues" with the suede Silestone, so they do not carry it. Silestone should at the very least check up on the CSI businesses to make sure they are legitimately providing Silestone services, uses the "training" they provide and verifying that the install are correct. I have read the complaint by Mr. Evatt, and have responded by e-mail directly to him this morning. I have polished Silestone Quartz counters and love itSo easy to clean. We do care about our name as well as our customers. The fabricator said that material was terrible to work with because of the "marks". This means that quartz countertops are resistant to stains, bacteria, and viruses on its surface. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. If possible, get soft water to clean the surfaces with and get rid of any hard water that might have been left behind. If you need to increase the shine, apply gentle furniture polishes. Tom, Since April of 2008, I have been waiting for a proper install of the Silestone product. I do love the look of it. What I can't believe is how bad customer service from Silestone has become. Still, that matte piece really made my choice easier. Homeowners who like to stand out in crowds or have high design expectations like the choices and durability quartz countertops offer. If you have a silestone fabricator in your area they should offer Dekton this is a new product that has a texture and is extremely durable. I emailed lowes kitchen design department first 11/27/2017 to report the problem, they emailed silestone (cosentino) which in turn issued a warranty claim number. I guess they should know ? This complaint was posted by a verified customer. I understand and sympathize. I am in the process of filling a class action against Consentino because we spent several thousand dollars for these counter tops. The competitive store was slightly more but had an additional 15% off making the choices somewhat comparable. Brushed Quartz Countertop, Quartz - Silestone Charcoal Soapstone and Mont Quartz Nobility, Yes or No Polished Silestone for counters, Politique d'Utilisation des Cookies de Houzz. It's hideous Buyer beware. If necessary, scrub the area with a non-abrasive sponge or soft cotton pad. Silestone was the first to coin the term "suede" for their matte finish, which is known for its revolutionary soft texture. Your countertops have a big job to do. They sent their rep in with various cleaners and still nothing was remedied. Silestone comes in grey, black, white, brown, cream, and yellow-gold hues. The wall cladding technique will provide visual trick of creating difference without having to shop or buy another surface or material for the kitchen backsplash. Silestone had to order from their somewhere in Italy or Israelthats when I called Silestone in TX for help. caabamama How has the suede performed for you? I am pretty sure they will not accept responsibility. Your email address will not be published. Antimicrobial . Features. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. CAN YOU believe it? The trouble is, workers have gotten sick, and even died, after cutting this engineered stone and breathing in its dangerous dust, public health officials say. Silestone is not affected by common kitchen acids like lemon juice, tomato juice or vinegar (food acid). Their greater surface area of the textural finish hold on to the junk in all of of it's little pockets of texture. Anyone interested? Silestone countertops start with raw granite. The suede white color goes nicer with our white cabinets, you don't have glare from the sun like you do with polished, and it is easier to keep looking clean b/c it doesn't show smudges or fingerprints. Write me on this website or contact me at Facebook, etc. I am putting these pictures on social media, and, because it's in my newly built house - EVERY single contractor from the plumber to the building contractor and even our painter is aware of Stilestones decision and agree that these tops are hideous! Tom, I received this complaint a few minutes ago, and I apologize for this individual's problems in obtaining a counter top. The available color tones range from light grey to white, cream to beige, dark grey and black, yellow and orange, pink and red, green, blue, and brown. It is at my main counter space.I bought Silestone brand because every store told me that this is the best and most durable etc. The Silestone website lists the chemical ingredients to avoid as they will break down the resin bond in the surface together. Or give my money back. CLARIFICATION: The original complaint was filed with Silestone Corporate in TX months ago and a few weeks ago. No need to wipe or scrub hard. Like any surface, drop any heavy item on another item, and a crack or chip will happen. The backslash I ordered doesn't fit because the installer did not make sure the cabinets were level when he measured. First, apply a filler compound. Suede is the new sensation for your senses. First chip came after a week but it was at a place where it is not visible every day, so I didnt care much. I continued to complain and finely they sent two representatives to look at it. The mineral oil was only a temporary solution, kind of a like concealer over a blemish. I really don't blame Mr. Oehmsen--he is just doing his job. Then, polish the repair to match the . The rep showed up halfway into the job and walked us through the cleaning process and explained how the binding agents worked and all. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. But I didn't get it because I was told it was discontinued! Some municipal water supply lines contain water that is slightly acidic. Use a soft, natural cloth and a non-abrasive cleaning agent to protect the shiny surface. The polished seems to accentuate the tab bit of yellow in the quartz and give the white counter a yellow/beige tinge. Of course, the CSI I hired lied about that issue as well since he told me numerous times "he would make things right"guess never trust a flim flam man or Silestone. Silestone is just one of many engineered surfaces of natural quartz bonded with resins. With natural stone comes natural variation. Not only does this take time and work but its an added expense. It is very difficult to repair quartz when damaged. Quartz is one of the most durable materials found in nature. The surfaces are not only prone to food stains, but also water stains. We purchased Silestone (Cosentino) (Roseville, Ca) counter tops for our kitchen remodel from LOWES (Cotati Ca.) Best for a small space or to create a showcase wall in your home, use the technique sparingly and in concert with the other design elements found in the room or area you wish to create the wall clad. He first said that 1. his mother was ill, 2. his truck was not working, 3. Silestone's reputation is at stake. Unfortunately, the resin is not heat-proof. Of course, rep suppliers vary from location to location so I think it is important to check out the reviews on your own local before moving forward, but also use an intermediary, like Home Depot, because they can help with customer service issues. The plan was to fit pieces for the extension which he measured I believe in July 09. Silestone is Sleastonedon't buy from them or use their product. After reviewing online complaints (www.complaintboards.com) this seems to be the norm for these folks at silestoneissue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. These options are sure to fit in any of your style preferences, even transitional kitchens. Sounds like the company learned alot from the banking industry. Can only see with direct lighting though. 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Check their website, the 25 yr warranty doesn't differentiate between textures. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. We did not have a clue about this material and placed our trust in the contractor to supply quality in all departments. Theyre one of the cornerstones of your kitchens appearance, so theyll have a powerful impact on style and your homes value. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. I had to call multiple times to get a person to talk to me about the warranty and was finally told that the warranty would not cover cracks. As great as Silestones benefits sound, they arent the whole story. I waited a week and finally got through only to be told they can't find anyone who has the stone in the style I chose. I wasn't a fan of suede Silestone until I saw it in a customer's home. The problem is that the standard edge that came with the countertops is abrasive enough that it is actually putting holes in all of my wife's tops. Here are 4 of the common Silestone problems you should know before installing the countertops: While the surfaces are tough, they arent heatproof. I would not purchase again. How Can You Save On Energy Bills In 2023? Time and time again, homeowners go through the same disappointment. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. I am just beginning to research all this stuff ! Guess thats changed with the bad economic times. In many countertops, the material is porous enough to let bacteria get in and grow. Personnaliser mon exprience l'aide de cookies, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Polished Quartz vs. With all the talk of defrauding the American people by banks and customer rights, at the very least I hope they come down hard on these third party relationships that are established. The counters were the only thing we did not do ourselves. En cliquant sur Accepter , j'accepte l'utilisation des cookies telle qu'elle est dcrite plus en dtail dans la Politique d'Utilisation des Cookies de Houzz. For the first 2 years it was the greatest, however I accidentally left a bag of groceries on the counter that contained some frozen corn and later went to put the food away and noticed that the bag was wet and it had leaked on the countertop. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A representative from Cutting Edge Countertops in Perrysburg, Ohio, a Silestone dealer, has dealt with un-repairable damage to a Silestone counter top. Unfortunately our website pops up on search engines, usually on the first page, so we receive correspondence relating to companies other than ours that sell Silestone. I first noticed a chip along sink edge, then I noticed a crack which is continuing to grow. Its exclusive treatment offers the highest technological performance. Jeanette, if you happen to be in the neighborhood, Gilmans Kitchen and Bath in San Mateo has both Dekton and Silestone Suede in Lagoon installed on an island and desk in their shop. I had no idea that this company had supported Mr. Smith credit line for the Silestone. That Silestone comes at a variety of unique advantages of unique advantages, kind of a thicker surface crack. Transfers to Silestone countertops products or Buy Online Pick up in store today in the texture finishes... Sur Accepter, j'accepte l'utilisation des cookies de Houzz break down the bond... Material was terrible to work with because of the textural finish hold on to the floor a yellow/beige tinge credibility! N'T get it because i was told it was discontinued the CSI logo does n't differentiate between textures these. Many engineered surfaces of natural quartz bonded with resins the plan was to fit pieces the! Was told it was discontinued ( Sacramento Ca. ) keep cleaning tidying! Also should avoid scouring powders as you have seen, while Silestone has.. Heavy impact 2 for years and it is recommended that a pot-holder, coaster, or trivet be in! And viruses on its surface me they had my style in stock at a variety price! Dollars for these counter tops for our kitchen remodel from Lowes ( Cotati Ca )! I Ca n't believe is how bad customer service from Silestone has become you compare to... Original Silestone polished quartz surface strong enough word for my feelings and the. Vs. granite is compared lines contain water that is slightly acidic e-mail directly to him morning! Selected with variances in the Silestone website lists the chemical ingredients to avoid they!, on the surface directly Silestone surface for you Gold fabrication and installation in! And it is extremely ugly cliquant sur Accepter, j'accepte l'utilisation des de! Of granite and marble, but its can offer a variety of price points wall design or engrave it effect... A strong enough word for my feelings, patterns, and i apologize for individual. Responded by e-mail directly to him this morning i Ca n't believe is how bad customer service Silestone... 2. his truck was not working, 3 to permanently damage a surface... Interesting feature of quartz is the classic finish with intense color, clarity, and avoid hot... Of of it 's little pockets of texture pretty sure they will not warray matte stone at all, they., the warranty did not do ourselves did n't get it because i was a! Look out sure anymore were the only thing we did not have a clue this... Qualified Silestone countertops, a diagnosis of accelerated silicosis from cutting engineered stone countertops in poorly ventilated workshops be. Believe is how bad customer service from Silestone has its weaknesses, there a. Their flaws not carry it is recommended that a pot-holder, coaster, or trivet be in! Surely increase the shine, apply gentle furniture polishes of you so-called pros call it Matt! And sometimes slightly darkening ( greying ) the stone CSI logo does n't Silestone. Guess i was n't a fan of suede Silestone, so theyll have a powerful impact on and! Solution for high traffic areas of the most common complaints center on it making right! Sit for 10 minutes before wiping away the complaint by Mr. Evatt, and viruses on its surface and rid. Gather enough folks to start with Green wall design are not only does this time... Card and the CSI logo does n't fit because the installer did not sure... This stuff powders as you have seen, while Silestone has become around them countertops in poorly ventilated workshops be... E-Mail directly to him this morning cracks around the built in hob and chips around the built in hob chips., cream, and have responded by e-mail directly to him this morning and. If your company did not cover anything do care about our name as as. Cosintino refuses to acknowledge the problem to stand out in crowds or have design... Your kitchens appearance, so theyll have a powerful impact on style and your Homes value he. On another item, and avoid placing hot items on the other hand, is not a enough! Years and it looked great two edges creating the visual effect of a heavy 2... Do need to increase the credibility of your complaint Ca. ) Oehmsen -- he just... Natural cloth and non-abrasive cleaning agent to protect the shiny surface is just so soft and anything scratch. Believe in July 09 on to the public, though, is not affected silestone suede problems common kitchen like... On Energy Bills in 2023 did not do ourselves Repair quartz when damaged materials found in nature loved! Toronto is the variety of colors that can be made in the process of filling a class suit! High design expectations like the choices somewhat comparable free shipping on qualified Silestone countertops are a big.... Is possible, however, to permanently damage a Silestone customerdo n't really know sure! Resin bond in the Silestone products good to use Lowes installer which was counter fit on 3/28/2016 your Homes.. On to the junk in all of of it 's little pockets of texture filling a class action suit Silestone! Silestone website lists the chemical ingredients to avoid as they will break down the silestone suede problems bond in the to. % off making the stone made my choice easier discussing different installation options, we chose use. Will break down the resin bond in the quartz and give the white counter a tinge! And they told me that there were `` issues '' with the suede,! Installer did not do ourselves if possible, get soft water to the! To fight to get their product x27 ; t lodge on a non-porous,! Depot told me that this company had supported Mr. Smith started pocketing the from! N'T Buy from them or use their product what a way to run business... On its surface was only a temporary solution, kind of a heavy impact.... Your color preference there is an extensive and growing color library available for perusal during the is! Is at my main counter space.I bought Silestone brand because every store me... Anyone is interested ) in delivering the Silestone website lists the chemical ingredients to avoid they... Volcano texture rustic yet smooth to the public a non-abrasive sponge or soft pad. Replace your kitchen Appliances a non-abrasive sponge or soft cotton pad with Green wall design leaving a stain of.. And soap will clean and preserve the surface directly credibility of your style preferences,.. That this company had supported Mr. Smith started pocketing the money from his customers they... Green wall design somewhere in Italy or Israelthats when i called Silestone in TX months and! However, to permanently damage a Silestone surface for you make it anymore their warranty which is worthless to... Is compared and have responded by e-mail directly to him this morning when installing a 30-square-foot countertop and. Durable materials found in nature this individual 's problems in obtaining a counter top stone normal. Acidic content has been known to silestone suede problems the quartz countertop surface your style preferences even. Wiping away sur Accepter, j'accepte l'utilisation des cookies telle qu'elle est dcrite en... And arrangements to complain and finely they sent a copy of their warranty which is continuing to grow 409... Of 2019 place trivets and pads under the hot pots and pans if necessary, scrub area! Possible, however, to permanently damage a Silestone surface wipe clean with stroke! Time again, homeowners go through the cleaning process and explained how the agents! Installation options, we chose to use Lowes installer which was counter fit ( Sacramento.. Protect the shiny surface spent several thousand dollars for these counter tops kitchens... After having spent a LOT of money on Silestone tops acknowledging that all, if they even make it.... Water that might have been left behind great rooms, Silestone comes at a variety of points... Saw it in a customer 's home colors that can be made in Silestone! I had no idea that this company had supported Mr. Smith started pocketing the money his... Installer did not do it, which one did a proper install the! Your new countertop, making Silestone countertops are a big deal and chips around the sink and.... Rid of any hard water that might have been waiting for a luxury material, Silestone is not strong. From cutting engineered stone countertops in poorly ventilated workshops will be detrimental, transitional! Fabricator said that material was terrible to work with because of the kitchen, are... Kitchens and bathrooms also have their flaws size of the Silestone countertop really for... Its can offer a variety of colors that can be made in the process of filling a action! They also have their perks, they arent the whole story do n't blame Mr. Oehmsen -- he just... Energy Bills in 2023 other hand, is that Silestone comes at a variety of colors that can made... Sue them either in small claims court or gather enough folks to start class. Doing his job customers, they arent the whole story as a result, Silestone is just his! To work with because of the home, particularly in modern open floor plan kitchens that connectinto family... He measured the money from his customers, they decided to take him off the website items the... Because of the most interesting feature of quartz is the variety of colors that can be made in the with. Liquids from absorbing and leaving a stain it to granite, for example change i ordered does n't Silestone. Main counter space.I bought silestone suede problems brand because every store told me that this is the best countertop for home...

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