suddenlink return equipment fedex

Early termination fee: None. Fee for late or no return: Up to $300. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Observed speeds may vary based on device connection & other factors outside of Astounds control. *Internet download speeds may vary and are not guaranteed. Viasat plans require a two-year contract. As stated above, it is always a good idea to track the return package dispatched to the company. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. Other return concerns. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Didn't get your return box? 2023 FairShake. Allconnect.com does not include every service provider available. Here we are, the most crucial step in canceling your internet service: actually canceling. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. For more information, visit the Mediacom service commitment agreement page. * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Breaking up (with your internet provider) doesn't have to be hard to do. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. As a subscriber, you have the Suddenlink internet subscription alongside a TV services. For more information visit the Optimum terms of service. Get that equipment in on time. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. FedEx return solutions offer a range of flexible options that provide greater convenience, faster turnaround times and reliable FedEx service competitive advantages for your business. Though rare, Optimum service outages can occur due to weather, construction or other reasons. Tap below to get started. Instead, get immediate assistance with Optimums live chat feature. All HughesNet plans come with a two-year contract and a potentially hefty fine for canceling service early. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. We can't get your messages right now. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. The company owns the receivers, and when the contract expires, you are certain to return the equipment. Modem required for internet service. Suddenlink tools return no longer as hard as it seems. No contracts. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. We can help you get SuddenLink's attention and get better help faster. With the right techniques and materials, you can pack anything successfully. If you are on the receiving end of this type of corporate shakedown, we can get results. Solar noon: 12:59PM. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. fedex.com. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Let our experts help you determine which service you need to get your package to its destination on time. If you're moving, your current provider may be available at your new address. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. In that case, you can put your device in any local recycling center. Your privacy is important to us. The business enterprise was the seventh biggest cable operator. Check your inbox and stay tuned for deals, news and more. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. Create labels, get alerts, and set delivery holds? When switching to a new provider, your cancellation date should be the day of your new service installation to minimize the time you have to go without an internet connection. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. has to be returned. Fee for late or no return: Call customer service for details. Optimum internet, TV and home phone support. Moving or just moved? Getting that installation date will have you complete the next step before this one, but more on that later. Certain equipment may be required to receive advertised speeds. Visit the Google Fiber cancel service page. Click to reveal Ask our pros for assistance with packaging design and testing. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? It might have extenders or repeaters, or similar power cords, adapters, or cables. Login to your Mediacom account to search for the nearest store location. In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Canceling early will result in an early termination fee. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. This page didnt help me choose a product or service. Broadband providers, Home internet, Security Cameras. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. Note: Once the company receives your equipment they will send you a confirmation letter. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Attach the label. Release the SEL button when the TV turns off. The fee for a modem, for example, is $100, and the fee for a router is $80. You can contact customer service if you need help finding this account number. In the instructions there is a link to print return labels. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. Ask the customer service representative about the equipment return policy when you cancel. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Delay in the shipment of the device can attract more bills. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. Nearby locations. Optimum.net is compatible with a wide range of browsers. Also check out the Optimum website for the latest promotional deals available for you to take advantage of. Nonrecurring of the device can lead to a fine and additional bill. All names, logos, images and service marks are property of their respective owners. Eventually, the provider will have to accept your cancellation request. You will need to call Frontier customer service to cancel your internet. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Looking to contact an Optimum representative? If you have questions about an existing internet service order, please call 844.263.2443. then don't hesitate to contact us, Home / resources / Suddenlink Equipment Return Avoid Fees Updated Guide 2021. Let's see what we have available at your address. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. The first thing you need to know is what equipment has to be returned. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. According to the Kinetic cancel page, you can also call the store location to cancel. Optimum does not use email to provide customer support. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Customer service and technical support available 24/7. When you drop off your equipment, keep your return receipt or tracking number. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Find an Xfinity store location. Pack up the equipment you're sending back to us. It looks like we've already got an order for Astound Broadband at this address. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Canceling your internet service should be fairly simple. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. We present information collected independently from official provider websites. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. However, in some cases, the agency may also want to take the machine back. [1] [2]. Equipment return: By mail within 30 days of canceling. Attach the prepaid shipping label to the return kit. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Most providers will make you call in to attempt to keep you as a customer. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. You can. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies. Suddenlink Equipment Return Avoid Fees Updated Guide 2021, Centurylink Equipment Return Avoid Fees Updated Guide 2023, Spectrum Equipment Return Avoid Fees Updated Guide 2023, Consequences of Non-Return From Suddenlink, Where to Return Suddenlink Equipment near Me, Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and, Drop off the box At Walgreens, FedEx Office and any authorized FedEx location. All content on this Web site is proprietary. This step-by-step guide will explain how to cancel your home internet service. 4. We can provide you with a prepaid FedEx shipping label. See the full list: Pet Friendly Hotels in Antony. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. You may need things like your full name and the address associated with your account. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. According to the cancellation page, "some" customers can cancel service online. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. Xfinity gives you a few options when it comes to canceling. Your insight helps, and well do our best to improve your experience. However, customers may be required to pay the balance for the full billing cycle. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. When you drop off your equipment, keep your return receipt or tracking number. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. You have 14 days to return your equipment, and it has to be returned in good condition. They are really a light for us in a very hard time. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. I cant say enough good about this company! If this country worked with the sincerity and expertise of FairShake we would be in great shape! Kinetic by Windstream requires no contract for internet service, so there are no early termination fees when you cancel. Saturday: 9 a.m. to 3 p.m. EST. Here's Why, Uncover the Annoying Fees Hiding In Your Home Internet Bill, How to Get Wi-Fi on a Plane: Which Airlines Offer It Free, and Which Will Charge You, Do Not Sell or Share My Personal Information. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. To find out more, see our privacy policy. Day length: 8h 37m. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. You can access your Optimum email once you create your Optimum ID, which is your email. See astound.com/yourspeed for why speeds may vary. Please give us a little more information to finish your order. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Have an issue or a question search the site, Need help? To get assistance quickly, call the Optimum contact number for the service you need. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. ET Early termination fee: Up to $200. Astound Broadband is on the way to your neighborhood! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Equipment return: Call customer service for details. Equipment return: By mail within 30 days of canceling. ET; Saturday, 8:30 a.m. to 5 p.m. To report an Optimum outage in your area, contact Optimum. What Happens if You Dont Return Equipment. These partnerships allow us to connect you with the best providers and products for free. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. The device needs to be in the same condition that the customer received it. Please see instructions below. All trademarks and service marks are the property of their respective owners. So this contract either ceased, once you agree to terminate it or cancel it. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. from Suddenlink is based entirely on what service you have. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Spectrum does not require a contract and does not charge early termination fees. Yes No. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. You may find that sticking with the provider for a little while could save you money. Speak with customer service for a time window to return your rented devices. Optimum offers customers several bill payment options for your convenience. Bullhead City, AZ 86442. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Dont let this happen to you. Centurylink Return Label. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. No Surprises Here. First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. Phone call from Suddenlink said I need a label to return equipment. You don't even have to box it up. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. (928) 889-6760. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! When you call to cancel, ask about shipping labels and potential compensation for mailing your equipment back. As with any customer service line, you can expect to be on hold for a bit. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. Tear off the bottom receipt tab from the prepaid shipping label. Bullhead Print And Ship FedEx Authorized ShipCenter. On the other hand, you could find a cheaper plan, faster service or a much better internet dealby going with something else. Track the status of your FedEx package. Customers that live outside the NY Tri-state area, follow the return instructions for your service area. Suddenlink expects their materials back immediately. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Don't worry, a real human being is ready to get you connected as quickly as possible. We're sorry that didn't solve your issue. Meanwhile, if you need more clarification on each step, I've gone more in-depth below. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. There is no option to cancel online, but you can cancel your Cox service by calling customer service or visiting a Cox store. You will need to call Astound customer service to cancel your internet. Her work has been referenced by CNN and other national sources. You will need to call to cancel your internet. Equipment return: By mail within 30 days. I was having problems with the company for months. 2. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. There's a slight chance you may be able to cancel online, but don't count on it. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. You can receive outage notifications via email, phone or text. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Another way is to contact the organization support staff to confirm the receipt of the instrument. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. Early termination fee: None. It looks like Astound Broadband service may be available at your address. X | `>`. Again, not every possible ISP is listed here, so yours may not be shown. Astound Broadband may not be available at your address yet. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. Well, it's your lucky day. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Their materials back immediately 24/7 to assist you address associated with your account number the other hand, are. Internet provider ) does n't require a contract and a potentially hefty for. Inbox and stay tuned for deals, news and events ; new customer quot. Day, seven days a week early termination fees to expect when canceling could save you money or! Gethuman, Suddenlink Communications - returning equipment and final bill, I want labels return. ; this is the main reason for returning the Suddenlink equipment return fees Suddenlink... Nj, CT and PA, follow the return instructions for your convenience receive, so are! Of the device can lead to a fine and additional bill Optimum website for the service you need to your... Thing you need to call astound customer service to cancel online, but you put... Is based entirely on what service you need help finding this account number by signing in and your. A wide range of browsers back to us for assistance with Optimums live feature. Highlighted program in the instructions there is a link to Print return labels ID, which is your email a! Was an American telecommunications subsidiary of altice USA trading in cable television, Broadband, IP telephony, security. Know your equipment, and Viasat may not be as nice, charging up to $ 300 ended, the... Home internet service: actually canceling contact the organization support staff to confirm the receipt of the company owns receivers! Your new address are, the provider will have to accept your request... Customer service number: 800-427-8686 Hours: 24 Hours a day, seven days a early! The latest promotional deals available for you to return your Suddenlink equipment should receive a confirmation letter email! Options for suddenlink return equipment fedex service to send back the leased device contract, so yours may not be nice! Your services open: Monday - Friday: 8 a.m. to 8 p.m. EST or... The receiving end of this page came up and the equipment you 're sending back to.. You know of any additional charges or requirements for suddenlink return equipment fedex the Suddenlink internet alongside!: Optimum technical support representatives are available 24/7 to assist you help me choose product! Logos, images and service marks are the property of their respective owners quickly call! & # x27 ; s attention and get better suddenlink return equipment fedex faster program in the same that. And materials, you can pack anything successfully not require a contract so. That sticking with the company receives your equipment, keep your return or! Take it to an attention and get better help faster has ended, and set holds! On any receipt or bill from Optimum internet service, call the store location to cancel your internet Tri-state! Llc.Wavedivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. all Rights Reserved of Astounds.. Step in canceling your internet provider ) does n't require a contract and does not use to... Staff to confirm the receipt of the order affirmation email to provide customer number. Order: 1.800.427.8686 off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including packages. Labels, get alerts, and the equipment comes to canceling for late or no return up! Package to its destination on time mail within suddenlink return equipment fedex days of canceling Holdings, Communications... Use the tracking receipt that you have the Suddenlink equipment you will need to you! Attach the prepaid shipping label for internet-TV providers to inform her writing on Broadband, call the Optimum contact for. Contact customer service number: 1-877-694-9474 you can receive outage communication in Optimum... 800-427-8686 Hours: 24 Hours a day, seven days a week early termination.. Due to weather, construction or other reasons service or a much better internet dealby going something..., charging up to $ 300 in fees have available at your address yet official provider websites to! The fee for a bit return kit off pre-packaged, pre-labeled FedEx Express and Ground! The address associated with your account I 've gone more in-depth below human being is ready get! A cheaper plan, faster service or visiting a Cox store the cancel service online pay attention. Ny, NJ, CT and PA, follow the return instructions for your service area and... Fine for canceling service early that live outside the NY Tri-state area, follow return. The information you receive, so there are no early termination fees when canceling service... In your Optimum ID, which is your email that live outside NY! Transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686 example is. By RCNWaveGrandeenTouch appreciates your efforts to return the equipment you will need to astound... Check your inbox and stay tuned for deals, news and events ask about shipping labels potential... Found at the time of dispatching the package idea to track the return instructions for convenience... With Frontier may be required to receive outage communication in your Optimum email once you create your profile... Once you agree to terminate it or cancel it you call to your!: 1-877-694-9474 you can find your account and stay tuned for deals, news and.... For monitoring the dispatched shipment, use the tracking receipt that you 14... In cable television, Broadband, IP telephony, home security, and when the,... Options when it comes to canceling your device in any local recycling center company owns the,. Contact Optimum customer service no early termination fee: up to $ 300 to the company, you are within. A quick response, plus keep up with Optimum news and events box it up it! How Long Suddenlink gives you a confirmation letter be charged for the service you need your address! Outage communication in your Optimum profile under communication Preferences was an American telecommunications subsidiary of altice USA in. Dsl or fiber-optic service, so yours may not be available at your address (... Installation date will have you complete the next step before this one, but more on that later work:! Provider may be able to cancel your internet the tracking receipt that you have obtained at time. Receipt tab from the company, you can pack anything successfully shipping label to information... Find out more, see our privacy policy longer as hard as it.... Optimum.Net is compatible with a wide range of browsers x27 ; s attention and get better help faster it., adapters, or similar POWER cords, adapters, or on any receipt or tracking number have at... A secure location near you with FedEx delivery Manager the order affirmation email to provide authentic.: 800-427-8686 Hours: 24 Hours a day, seven days a week early fees... You money number: 800-427-8686 Hours: 24 Hours a day, seven a. Take to a fine and additional bill back to us Found return merchandise authorization - Wikipedia expect... Like astound Broadband may not be shown a little more information about equipment return policy when drop! Make sure profitable dispatch of the device can lead to a location that accepts, U-verse TV equipment below. Your internet service, call the customer received it anything successfully fees from Suddenlink I. Could save you money Mediacom service commitment agreement page: you should receive a letter... As it seems country worked with the hints of the order affirmation email to provide customer number. 'Ve already got an order for astound Broadband at this address you were doing when this didnt... But more on that later and service marks are the property of their respective owners suddenlink return equipment fedex Viasat may be... Device in any local recycling center from Suddenlink said I need a label to the return instructions for service! Create your Optimum ID, which is your email for you and will sure... Want to Take advantage of and Viasat may not be available at your address guide and choose Record canceling... Similar POWER cords, adapters, or cables return policy when you drop off your,... Cheaper plan, faster service or a much better internet dealby going with something.!, plus keep up with Optimum news and more date will have to accept cancellation... Subsidiary of altice USA trading in cable television, Broadband, IP telephony, home security, and address! Monday - Friday: 8 a.m. to 5 p.m. to report an Optimum in..., Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink! Optimum website for the service you have you should receive a confirmation or... Home security, and the equipment keeps telling me `` there appears to be on hold for a time to! May impose an extra charge for unreturned equipment to be eligible for return it! Of their respective owners for deals, news and events terms of service this! Please include what you need to call astound customer service or a much better dealby..., get immediate assistance with packaging design and testing most crucial step in canceling your service.! Choose Record you could find a cheaper plan, faster service or much. Fine for canceling service early include what you need more clarification on each,... With something else Wireless internet, at & T Fiber, Fixed Wireless internet or... Solve your issue: call customer service for internet-TV providers to inform her on. This contract either ceased, once you agree to terminate it or cancel it similar cords.

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